Intelligent Healthcare Management. For Providers, Corporates, and Families

We build the systems that enable better healthcare outcomes. Whether you are running a clinical practice, managing a corporate workforce, or navigating a personal health journey, Boston Griffiths is your strategic partner.

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Who We Are

Intelligent Healthcare Management for a Healthier Ecosystem

Welcome to Boston Griffiths Healthcare Management (BGHM). We believe that a healthy, supported ecosystem is the foundation of modern success. Whether a clinical practice is seeking operational excellence, a company is supporting its workforce, or an individual is navigating their personal health journey, our mission remains the same. We integrate medical expertise, operational systems, and compassionate coordination to deliver superior outcomes for all.

“We ensure our partners can focus on their core mission, while we take care of the complexities of healthcare behind the scences.”
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Healthcare management that delivers results

What We Do

FOR PROVIDERS

Your Practice, Perfected.
Healthcare Management That Delivers Results.

Imagine a practice where your team is free to focus entirely on patient care, unburdened by operational friction. At Boston Griffiths Healthcare Management, we make that a reality. We partner with healthcare providers to eliminate inefficiencies, boost productivity, and empower your clinical experts to do what they do best. Our philosophy is simple: exceptional patient care is born from a seamlessly run practice.

Our method is hands on and data driven. We embed our specialists within your team to design and optimize workflows, implement intelligent scheduling and communication technology, and cultivate leadership and project management skills among your staff. We don't offer temporary fixes; we build resilient, self sustaining systems. Through continuous auditing and refinement, we ensure your practice achieves peak performance while upholding the most rigorous compliance standards.

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The impact is clear and measurable:

40%

Reduction in Scheduling Errors

15%

Increase in Clinic Throughput

25%

Growth in New Patient Registrations

30%

Rise in Patient Satisfaction

We are passionate about building the operational backbone that allows healthcare professionals to thrive.

Ready to transform your practice? Let's build a more efficient, effective, and resilient healthcare environment together.

Contact Boston Griffiths today and discover the difference expert operational management can make.
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What We Do

FOR CORPORATES AND INDIVIDUALS

Boston Griffiths Healthcare Management (BGHM) provides end-to-end coordination of employee healthcare, from first consultation through to specialist care, hospital admissions, and aftercare. We make sure employees receive the right care, from the right provider, at the right time — while employers retain clear oversight and cost control.

BGHM managed care coordination

Our Managed Care Services Include:

  • check_circle Designing healthcare portfolios and medical aid structures that align with company needs and budgets.
  • check_circle Streamlining access to trusted doctors, hospitals, and specialists so employees know exactly where to go.
  • check_circle Coordinating referrals and authorisations to prevent delays and administrative frustration.
  • check_circle Negotiating to reduce or avoid shortfalls where possible, protecting employees from unexpected costs.
  • check_circle Overseeing treatment continuity and recovery in more complex or long-term cases.
  • check_circle Reporting to HR with clear, structured data on utilisation and trends, without compromising confidentiality.

When a company partners with BGHM, they gain a clinical and administrative ally that delivers order, transparency, and peace of mind — for both HR and employees.

BGHM is a specialised healthcare consultancy serving corporates, executives, and individuals across Southern Africa.

For corporates, we restructure and manage healthcare portfolios, optimise medical aid and specialist access, reduce unnecessary costs, and provide discreet medical concierge support for leadership teams and employees. We step in where HR and medical aids stop, ensuring quality care, transparency, and smarter healthcare spending.

For individuals and families, BGHM acts as a trusted healthcare partner. We coordinate specialists, second opinions, hospital admissions, treatment plans, and importantly oversee aftercare and recovery. We ensure you are not navigating complex medical decisions alone.

BGHM is not a medical aid. We are your healthcare strategist, coordinator, and advocate.

Smarter healthcare. Better outcomes. Reduced waste. Personalised oversight.
BGHM corporate and individual healthcare services

The BGHM Difference

Why leading executives and HR directors trust us with their healthcare strategy.

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Structured Healthcare Design

We partner with corporates to design and manage structured, efficient, and compassionate healthcare systems — purpose-built frameworks that support your people from day one.

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Proactive Value Creation

We work alongside HR and executive teams to transform healthcare from an unpredictable cost into a proactive, managed system that enhances wellbeing, boosts productivity, and supports long-term retention.

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End-to-End Care Management

We manage the entire care journey — ensuring employees receive the right care, at the right time, through the right channels, while giving employers clarity and confidence across their organisation.

Our Corporate Engagement Model

Clear. Transparent. Scalable.

BGHM operates on a Hybrid Model designed to give organisations structured healthcare oversight without unnecessary cost exposure.

For smaller corporate teams, the model typically includes:

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1. Monthly Governance & Advisory Retainer

Provides continuous oversight, guidance, and access.

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2. Case-Based Coordination Fee

Applies only when we are formally activated to fully manage a complex, high-cost medical case.

This ensures organisations pay proportionally to the level of involvement required.

What the Monthly Retainer Covers

The retainer provides access to:

  • check_circle Specialist referral guidance
  • check_circle Practitioner and hospital recommendations
  • check_circle Pre-admission pathway review
  • check_circle Medical aid authorisation support
  • check_circle Executive advisory during emerging cases
  • check_circle Structured reporting and oversight

This ensures readiness and professional guidance even before a major event occurs.

What Triggers a Case-Based Coordination Fee

When a complex or high-cost case requires full operational management, BGHM becomes actively involved in:

  • check_circle Sourcing appropriate specialists
  • check_circle Evaluating facility options
  • check_circle Managing hospital bookings
  • check_circle Coordinating authorisations
  • check_circle Reviewing cost quotations
  • check_circle Negotiating tariff alignment where appropriate
  • check_circle Monitoring hospital stay
  • check_circle Structuring discharge and follow-up

This is where the Case Management & Coordination Fee applies.

Our Principles

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Quality First

We prioritise reputable practitioners and appropriate facilities.

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Transparency Always

We show original quotations and any negotiated alignment.

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Independent & Unbiased

We are not tied to any hospital or medical aid network.

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Trust-Based Growth

We do not benefit from inflated medical costs. Our value is built on transparency, professional negotiation, and long-term partnership.

BGHM corporate healthcare coordination and oversight

Designed for Stability, Not Restriction

Our model does not restrict employee choice or downgrade care. It introduces structured oversight, professional coordination, and financial clarity during complex healthcare events.

Business Profile

WHY HR AND EXECUTIVES TRUST BGHM

FOR EMPLOYERS:

  • check_circle Transparent and manageable healthcare costs.
  • check_circle Lower absenteeism and faster workforce recovery.
  • check_circle Actionable health analytics for workforce planning.
  • check_circle Stronger employee morale and retention.

FOR EMPLOYEES:

  • medical_services Seamless access to trusted providers.
  • psychology Reduced stress navigating medical systems.
  • account_balance_wallet Elimination of surprise shortfalls or co-payments.
  • support_agent Ongoing support through recovery and beyond.
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Our Ecosystem

ROBUST HEALTHCARE NETWORK

BGHM operates within a robust, trusted healthcare network that spans throughout Southern Africa. This ecosystem enables employers to offer high-quality, cost-effective medical care, while ensuring their people remain supported as close to home as possible.

Partner Facilities Include:

  • Milton Park Medical Centre
  • Health Point Hospital
  • Borrowdale Trauma Centre
  • The Avenues Clinic
  • Arundel Hospital
  • WestEnd Clinic
  • St Anne's Hospital
  • Baines Maternity Hospital
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Master Data Management

Our Master Data Management (MDM) system securely centralises each employee’s recent laboratory results, imaging, and clinical reports into a single, accessible digital profile.

This supports seamless handovers between healthcare providers, reduces unnecessary repeat tests, and equips HR and leadership with data-driven insight.

CASE STUDIES

Our impact is best measured through the real-world outcomes we achieve for our clients, transforming complex healthcare challenges into managed, successful recovery journeys.

Case 1: Orthopaedic Coordination - Corporate Employee

An employee required orthopaedic surgery. BGHM managed pre-operative testing, selected a trusted surgeon, and negotiated hospital and anaesthesia costs. The patient recovered fully with no shortfalls, and the company avoided financial loss from extended absence.

Case 2: Cross- Border Referral - Self-Paying Patient

A patient required cardiology care not available locally. BGHM coordinated medical records, liaised with regional partners, and ensured affordable, accredited treatment in South Africa, with full continuity of care upon return.

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What Our Clients Say

MANAGED CARE TESTIMONIALS

SUMMARY OF IMPACT

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Continuity of Care

Coordinated collaboration across specialists.

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Cost Containment

Eliminated shortfalls and redundant testing.

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Corporate Insight

Actionable analytics for HR and leadership.

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Improved Outcomes

Better health stability and productivity.

Get In Touch

CONTACT US

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phone

Phone

071 692 4673

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Address

Boston Griffiths Healthcare Management
60 Baines Medical
Chambers Fourth Floor
Harare

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